About Us

Khedmah began as the customer service brand under Oman Investment & Finance Company (OIFC), a pioneer in utility billing and collection since 1979. For decades, OIFC was a household name in Oman, enabling access to essential services for individuals and businesses across the nation.

In 2017, the launch of the Khedmah brand marked a key shift — a move toward smarter, more user-centric service delivery through mobile and digital platforms. This evolution laid the foundation for a transformative journey.

In 2025, Dhofar International Development and Investment Company (Dhofar Investments) announced a landmark merger with OIFC Khedmah, marking a major milestone in the Sultanate of Oman’s economic and digital landscape. Khedmah is now under Dhofar Investments, a fully modernized, service-focused brand tailored for today’s digitally empowered customers. From paying bills and managing government services to handling logistics and loyalty reward programs, Khedmah has redefined what it means to serve.Today, we are more than a utility partner. Khedmah is your trusted everyday service provider, enabling ease, access, and empowerment for every Omani household and enterprise. 

This strategic step paves the way for Khedmah to be part of a larger, more integrated, and resilient entity — one capable of expanding into new horizons, diversifying investments, and delivering greater value to customers, partners, and communities.